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Professional Technical Support

Help and advice from industry experts

As well as supporting, servicing and calibrating instruments for existing clients, Farm-Tec is able to provide bespoke technical support.

Bespoke Commodity Calibrations
Farm-Tec is able to develop bespoke calibrations for clients. Developed in Farm-Tec's registered laboratories
Repairs
Our manufacturer trained service engineer will visit your site or you may return your instrument to our DICKEY-john approved service centre. A full inspection will take place and where appropriate, repairs and fixes carried out. Technical advice is available during business hours by phone or email. Should you suffer a breakdown at any time during the year we can arrange a loan and discounted repair rates apply
Service of DICKEY-john Moisture Meters
Manufacturer trained service engineer will visit your site or you may return your instrument to Farm-Tec's DICKEY-john approved service centre (a loan or exchange instrument can be arranged). During the service the instrument will undergo a comprehensive program of work; • The instrument is thoroughly cleaned and checked • The Hectolitre weight calibration is tested in accordance with BS EN ISO 7971-3 • Moisture calibrations are updated and checked, Following the service, you will receive a calibration certificate that shows the instrument performance and includes Hectolitre Weight Standard ISO 7971 Part 3 compliance results.

We provide speedy support on all of our products

Please do get in touch with any technical issues and we’ll do our best to resolve them.

01347 811746